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Skills

Finding Solutions
Problem Solver
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Product Ownership

Figure it Out

Build stuff you're proud of. Own it. If there's a problem, figure it out. That sums up my philosophy on how to manage projects.

Ownership means you are invested in the outcome. It encompasses everything required to be successful, except maybe a bit of luck.

Working in small businesses, you end up wearing many hats. Despite my investment in college, everything useful I've learned has been from having to do something to solve a problem.

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Professional Wheelhouse

Skills Summary

Web Application Development

  • Product Management

    Directed fully remote, geographically diverse development teams on creation, support, and feature upgrades for enterprise, SAAS, and related mobile applications over the past 15 years.

    Reviewed client feature requests with development teams to provide accurate estimates and finalize SOWs.

    Set budgets and timelines and managed all the bumps in the roadmap.

    Found, interviewed, and hired designers, developers, and engineers for projects.

  • Prototyping

    Built wireframes and functional prototypes using HTML/CSS/JS and XD/Figma.

  • Usability

    Detemined the flow of application processes to ensure ease of use and clarity. Focused on and refined onboarding processes to ensure customer success.

  • QA and Testing

    Lead the team in the quality assurance and user acceptance testing of each release. Handled bug validation/assignment and updates.

Spreadsheets and Automation

  • Google Sheets/Excel

    Designed, developed, and implemented spreadsheet-based process solutions for businesses.

    Collaborated with business owners to build complex pricing and commissions calculators, time management and assignment tools, sales data analytics and dashboards, and much more.

  • Appscript

    Utilized scripting (Javascript) to add usability features to sheets-based solutions such as exporting templates to PDF file, assigning sales leads, creating logs.

  • Online Forms

    Connected online forms via tools like Google Forms or Fillout with sheets solutions for customer inputs and to protect data from errors.

  • Automation

    Built triggers in tools like Zapier to fully automate processes between spreadsheets and common daily applications like Gmail.

Technical and UX Writing

  • Technical Documentation

    Developed the structure and content for online documentation for a SAAS startup from zero knowledge of the product.

  • UX Writing

    Wrote documentation for numerous web applications using Markdown, Gitbook, Confluence, Stonly, Document360 and others.

  • Training Videos

    Recorded and produced demo videos for web applications using Camtasia, Screenpal, Loom, and more.

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Toolkit

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Education

  • BS, Computer Information Systems

    Metropolitan State University of Denver

  • MBA, International Business

    Florida Metropolitan University

Other

  • Top Rated, 100% Job Success Score

    Upwork Freelancer - Business Intelligence/Technical Documentation/Project Management

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